Consumer goods advice form

In order to get advice, please fill in the form below. Please complete ALL parts of the form. If a part of the form does not apply to you or you are unsure of an answer, you must still fill it in with "not applicable" or similar

Your Full Name:
Your Email Address:
Your Postal Address
A Contact Phone Number
What are the goods and what is wrong with them?
Who did you buy them from and when did you buy them?
How were they bought (at traders premises, tele-sales, mail order, internet, doorstep sale etc)?
What is your source of income?
Was there any indication that they were faulty at the time?
Was this pointed out?
Did you check the goods?
How did you pay?
Do you have a receipt or credit agreement?
Provide a description of the problem, what has led up to the situation, and what outcome is wanted.